Red Sox Foundation and Massachusetts General Hospital Home Base Program
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About Home Base

Download the 2013 annual reportThe Red Sox Foundation and Massachusetts General Hospital Home Base Program is the first program of its kind in the nation.  The Home Base Program:

Our Story

Read The Boston Globe article about launch of Home Base Program (pdf) »In 2004 and 2007, following their historic World Series wins, Red Sox owners, management and players, along with representatives of Massachusetts General Hospital visited Walter Reed Medical Center and met hospitalized veterans of the conflicts in Iraq and Afghanistan. The Red Sox organization was deeply moved by the visit, and sought to make a deeper, sustained commitment to serve our returning veterans and their families. With guidance from their colleagues at Massachusetts General Hospital, the Department of Defense, the US Department of Veterans Affairs, Senator Edward M. Kennedy and others, the Red Sox Foundation and Massachusetts General Hospital Home Base Program was created.

The Red Sox vigorously promotes Home Base services during New England Sports Network (NESN) broadcasts, and owners, team management, players and their spouses are active in promoting the program throughout Red Sox Nation.

Home Base is generously funded through contributions from donors, and the philanthropic partnership of the Red Sox Foundation and Massachusetts General Hospital. The Red Sox Foundation hosts the program’s principal fund raiser, the annual Run-Walk to Home Base Presented by New Balance at Fenway Park. The Red Sox Foundation and Massachusetts General Hospital Home Base Program is generously supported in part by Welcome Back Veterans (WBV), an initiative of the McCormick Foundation and Major League Baseball.

Clinical Care at Home Base

Home Base clinicians are based at Massachusetts General Hospital and are affiliated with Spaulding Rehabilitation Hospital. Massachusetts General Hospital is ranked among the top hospitals in the nation in U.S. News & World Report’s Best Hospitals 2013-2014. Of the nearly 5,000 hospitals evaluated, Mass General has consistently placed among the top hospitals on the Honor Roll since the survey began in 1990. This year, Mass General is ranked #1 in New England and #2 in the United States. The hospital ranked among the top ten in the country for 16 specialty areas, including psychiatry.

Spaulding Rehabilitation Hospital, which provides outstanding care for veterans with traumatic brain injury, was ranked sixth overall nationwide by US News and World Report in 2013-2014, and is the only rehabilitation hospital in New England to make the U.S. News list since 1995.

Home Base physicians, psychologists, and social workers are civilian caregivers, but they are experienced in caring for veterans and families. They understand the military culture and the unique needs of veterans and military families. As key members of the clinical team, our veteran outreach team is composed of combat veterans who served in Iraq and Afghanistan.

Value of Home Base Program

We serve both veterans and families. We recognize that when one family member serves, the entire family serves. The conflicts of the past ten years and repeated deployments have affected military veterans and families alike. Home Base offers clinical and counseling services in individual or group settings to veterans and their spouses, parents, children, siblings, grandparents, significant others and other loved ones in their lives throughout the deployment cycle.

Discharge status does not affect access to care. Home Base serves all veterans regardless of their time of service or discharge status, and from all branches of service including the National Guard and Reserve. Though we focus our outreach on veterans who served in Iraq or Afghanistan, no veteran is turned away.

Payment is not a barrier. Home Base accepts TriCare and other private and public insurance including Blue Cross Blue Shield, Harvard Pilgrim, Tufts Health Plan, and MassHealth. By law we are required to bill health insurance, but if a veteran or family member has no insurance or a gap in insurance coverage, they will never receive a bill from Home Base.

We collaborate with the VA and other organizations. Home Base routinely works with the US Department of Veterans Affairs and the Department of Defense to make certain that veterans and families receive the care they need in a timely manner, and in the correct and most convenient setting. We also work with and learn from long-standing veteran-serving organizations in Massachusetts including the Massachusetts Department of Veterans Services and its SAVE Team, the Massachusetts National Guard, and student veteran organizations at colleges and universities.

Patient Satisfaction Survey Results

Results of our 2011 patient satisfaction survey are overwhelmingly positive. Key highlights from the survey include:

  • More than 90% of Home Base patients feel satisfied with the clinical care they have received or are receiving.
  • Nearly 90% feel the program understands their needs as a veteran and are likely to recommend the program to another veteran.